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Startups & HR Differentiator

In Continuation of the earlier posts - HR Differentiator Year & People Plan based on your Business Stage, this time we would discuss about how the Startup Stage business can leverage on HR Differentiator.

Start-up : Is a Beginning for a business life cycle and many times its a new birth to the first time entrepreneur. One mantra which would help the Startup Owners/promoters/facilitators is that there are people to support you on Finance, Marketing but any of them would leave the People Management to you. Eg. I was in a TIE meeting y/day at Mumbai, one of the question I raised "How would an Investor help in People Management?" the answer was very very clear that "We do help in Finance and market reach, we want always the owner to take the responsibility of Managing People related issues". That shows that the ultimate test is for the business owner to utilize the opportunity created by Finance, Marketing through People.

What Can you do to help yourself to build that HR Differentiation at this Stage:

- Spend Time in building your first bunch of team : Its Your first priority not to ignore this point. You may be the greatest in delivering your business as of now, but you can delivery only so much at a time. Your time in identifying the right set of mindset is more important at this stage. Someone who can dream big and who have a passion to build that support system and achieve the mission.

- Educate the First bunch of Team : Your next step to success in keeping the stakeholders happy is through the Education and translation of Business goals into simple Activities, Actions & Attitudes for Delivery. If you make the business delivery logics simple and crisp, you would be able to build competent people around you. The first bunch of people training is an investment which would give you a result of 1:5 ( If you help 5 people 1 may be turning out to be a TEAM MEMBER - who can think like you) or may be more in some cases. The lesser the ratio the better you performed to help your business to grow in future. Use external expertise where required "You can save a rupee today, but you are at the same time loosing Rs.10 opportunity of future".

- Help them Deliver @ the way you Deliver : Create the work structure, assign the role and responsibilities to perform at their best. At this stage it is imperative that the work performance can be the way you would deliver or even the best. Do not hesitate to allow them to "Make Mistakes" which is the best way you can build the capability. Ofcourse, build the shock absorbents for the Business Risk. People who make the mistakes learn the best ( by not repeating the same mistake). You need to allow & encourage them to take the liberty to deliver beyond your expectations.

- Help them Replicate the same down the line : Create simple work Identification, performance, evaluation and Improvements in making your business to grow to next level. These simple approaches and support system that you created in building your first line would help replicate to their Second Line. Lets accept "We are not GOD, to be everywhere".

The above steps would help the start-up in building a long-term sustainable business model in keeping its stake holders happy all the times.

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