HR SME : HR Function Management

A big YES from HR Outsourcing Service Providers on “ Employees are our internal customers ” Read through to know more..  I was just wondering if we have heard this statement 'Employees are our internal customers' at-least 100 times from Business owners when they talk about their assets, the employees. Is this statement really true? I cannot advocate for Business Owners but I will share my experience with the readers as a HR Function Outsourcing service provider. This situation is from last month with an Employee: When I was interacting with an employee who was annoyed with one of the HR processes, I noticed that he was completely out of his mind, was in no mood to be calm and polite. He wants to listen to only ‘what he wants to listen’, no logic, no second thought before making a statement. (Here we are not trying to find mistake with employee but looking for a similarity between an internal and an external customer). As the conversation went on for ab...

"Businesses in Future are Differentiated by its People" We started to write this Blog based on our experience since 2002 in working with SME's and also our recent experiences in interacting with professionals/academicians/business owners world over through Personal meetings, Linked in network, Polls and also during conference experience at SHRM Annual Conference - Las Vegas.  We at Husys wanted to bring that synergy in business through people @ SME's and this series would help in achieving in setting the platform for thinking and acting. To start with "Think Big - Act Smart" : This post is the first of its Three Part  Series on Shared model for growth of SME's. While there are various effort by NGO's, Government, Institutes efforts to bring the shared models (Cluster based approach by Industry), the beginning is always with each individual business owner for effective utilisation and benefit.  This attempt is to make them aware of the opportunities...

HR Function Management Support for SME's (Your HR Department is Here): People Plan & Deployment for Better Business Results

This was my first experience at the SHRM Annual Conference in the US . I thought its important to share my experiences to help my HR Community Online. I would like to share the experience in three parts : 1. SHRM Conference 2. Networking & 3. City of Las Vegas. At the end of the 3 parts I would share some of the inputs from the conference & what could be next at the end. SHRM Conference: Probably the largest gathering of HR professionals in the world. There are 18000 professionals under one roof. More than 1000+ International Delegates. India pumped in 53 to the International attendees. 200 speakers and sessions parallely without even delay in seconds and best in managing the time. The Mega Daily sessions with 14000 seating capacity and managing the entire show has been marvelous... The Conference Daily published by the next day monring is an amazing way to keep you informed about what transpired the previous day. The video/Picture coverage of the previous day used effect...